BearIT is a no-BS MSP for small to mid-sized businesses. We publish pricing because this industry is full of gatekeeping, scare tactics, and “let’s hop on a call so we can figure out what we can charge you.”
Clear expectations. Clear boundaries. Clean results.
Included support means BearIT does not impose artificial hourly caps on normal support activity for covered systems during normal business hours. It does not include:
Work that requires unusually heavy or continuous labor is scoped as a project.
All pricing shown is base pricing. Final pricing is confirmed after onboarding + discovery verifies your infrastructure, licensing, security posture, and required add-ons. Service availability and final contract terms are determined by the service agreement.
A device is any employee endpoint that requires security, patching, monitoring, backups, and user support.
Network infrastructure is not billed as per-device endpoints. It is managed based on your package tier and add-ons.
Included support hours (where applicable) are use-it-or-lose-it and reset monthly. No carryover. No stacking. Subscribers receive discounted hourly rates for out-of-scope work.
Before BearIT can support your environment responsibly, we have to gain secure administrative control and verify what’s actually in place. Onboarding + discovery fees are determined by complexity and licensing.
| Plan | Remote | On-site | Notes |
|---|---|---|---|
| Essentials | Included (2 hrs/mo) | Hourly (discounted) | No network mgmt, no servers |
| Business | Unlimited | 2 scheduled visits/yr + discounted hourly | Basic UniFi mgmt included |
| Complete | Unlimited | Unlimited | Full network + ownership mindset |
We won’t scare you into buying services you don’t need, and we won’t price you based on your revenue. If you’re a good fit, you’ll know exactly what you’re getting and what it costs before anything is signed.
